We believe everyone deserves their own space to feel comfortable and relaxed. That’s why we’ve carefully curated a wide variety of high-quality comfort products to help you look and feel your best.
Our team of experts carefully selects each product to ensure that it meets our standards for effectiveness, safety, and sustainability. We’re committed to providing our customers with a convenient and enjoyable shopping experience, with fast and reliable shipping and friendly customer service.
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Frequently Asked Questions
How do I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package in real time on our website or on the courier’s website. If you experience any issues or delays, please feel free to contact our customer service team at [email protected] for assistance.
What is your return policy?
We want you to be completely satisfied with your purchase. We offer a 30-day return and exchange policy as well as a one-year warranty. For specific terms, see Support – Warranty and Returns.
Do you ship internationally?
Yes, we ship internationally to several countries, including the UK and Germany. Delivery times may vary depending on your location, but most international orders are fulfilled within 7-14 business days. Exceptions are made for orders over £30. If your country is not listed, please contact us and we will do our best to accommodate your request.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. Although we try to process orders as quickly as possible, if the order has not yet been shipped, we will do our best to accommodate your request. Once your order has been dispatched, it cannot be modified or cancelled, but you can still return the goods after you have received them.
About product use
Use of essential oil diffuser: fill the water tank (tap water is fine, purified water is better) to the indicated water level, add 2~3 drops of essential oil for every 100ml of water, then turn on the diffuser and wait for the aroma.
How to choose the right essential oil for you: For relaxation, lavender or chamomile are excellent choices. For refreshing, you can consider using citrus essential oils such as lemon or bergamot. For other needs, you can refer to our blog, and you will find the answers you want.
Suitable for people: Essential oil diffusers are perfect for anyone who wants to improve their health through natural scents. Whether you are looking to relieve stress, improve sleep, or enhance concentration, diffusers can help create a more peaceful environment. They are safe for use in the home, office, and even during meditation. Please follow the doctor’s advice for use during pregnancy.
Things to note when using a diffuser: Always place the diffuser on a stable surface and away from electronic devices. It is recommended to use water-soluble essential oils, which are easier to clean. Never turn on the diffuser when unattended, and avoid overfilling the water tank.
If you have any questions, please feel free to contact our support team at [email protected], we are always here to help.
